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A I'm sorry. I've lost my tags and receipt. How can I do about it? 非常抱歉。我遺失了行李牌和收據，怎么辦?

B I see. What is your baggage? And do not remember the tag's number or color? 我知道了。您的行李是什么?您記得牌子的號碼或顏色嗎?

A It's a suitcase. But I've forgot the exact color. Maybe it is red or something. 是個皮箱，但顏色我記不清了，也許是紅色或其他什么顏色。

B Could you give me a description of your case? 您能描述一下您的箱子嗎?

A It's like this. It's square with a leather cover. Yes,I remember, there is a green string around the handle. That's right. 那個箱子是這樣的：四方形，皮革面。對了，我記起來了，有一根綠繩子繞在提手上。

B I'll check it for you... sorry to keep you waiting. I've found it.Is this yours? 我來為您查一查……對不起，讓您久等了，我找到了，是這個嗎?

A Yes,It is the right one. 是的，這是這個。

B Will you show me your key card, please? 請把出入證給我看看好嗎?

A Here it is. 給你。

B All right. Now you can take your case away. 好了，現在您可以拿走您的箱子了。