831. We accept the claim, but can you tell me how much you want us to compensate you for the loss?
我方同意理賠，貴方能否告訴我們，你們想要我們賠償多少損失?
832. We will give your request for claims immediate attention.
我方會立刻處理貴方提出的索賠要求。
833. We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.
我方將盡快解決該問題，并賠償貴公司的損失，讓你方滿意。
834. We’d like to express our sincere apologies for the poor quality of the products.
對貨物的質量問題，我方向貴方表示誠摯的歉意。
835. We regret to hear that the goods you received are not of the quality expected.
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