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公司介紹

2007年4月，花旗成為首批注冊(cè)本地法人銀行的外資銀行，成立花旗銀行（中國(guó)）有限公司（以下簡(jiǎn)稱“花旗中國(guó)”）。目前，花旗中國(guó)是國(guó)內(nèi)領(lǐng)先的外資銀行，在北京、上海、廣州、深圳、天津、成都、杭州、大連、重慶、貴陽、南京、無錫和長(zhǎng)沙擁有13家分行。

花旗貴陽分行將根據(jù)花旗多樣化的客戶基礎(chǔ)，針對(duì)跨國(guó)企業(yè)、本地大型企業(yè)、金融機(jī)構(gòu)、中小企業(yè)和零售客戶的金融需求，提供一系列廣泛的產(chǎn)品和服務(wù)。花旗的個(gè)人消費(fèi)金融業(yè)務(wù)在持續(xù)領(lǐng)導(dǎo)為國(guó)內(nèi)市場(chǎng)引進(jìn)新型創(chuàng)新產(chǎn)品的同時(shí)，還將重點(diǎn)關(guān)注并提供全面的綜合銀行服務(wù)。貴陽分行將設(shè)有花旗貴賓理財(cái)中心，提供花旗享譽(yù)全球的財(cái)富管理服務(wù)。更多信息請(qǐng)參見花旗中國(guó)官方網(wǎng)站：www.citi.com.cn

Citigold Associate 個(gè)人銀行部貴賓理財(cái)專員

工作地點(diǎn)：貴陽市

工作職責(zé)：

通過現(xiàn)有的個(gè)人關(guān)系網(wǎng)絡(luò)及各種渠道開發(fā)新的銀行客戶

通過各種銷售渠道完成每月銷售指標(biāo)

與分行及市場(chǎng)部協(xié)調(diào)合作開發(fā)市場(chǎng)

建立及發(fā)展良好的客戶關(guān)系

任職資格：

高度誠(chéng)信正直

本科以上學(xué)歷；如果持有大專學(xué)歷，需有2年以上與銷售、金融或保險(xiǎn)相關(guān)的工作經(jīng)歷

有一定的英語說、寫能力

獨(dú)立，進(jìn)取，有良好的人際關(guān)系及溝通技巧

渴望成功并能在高壓下工作

目標(biāo)明確，業(yè)務(wù)至上

Credit Card Service Banker信用卡服務(wù)專員

Work Location：Guiyang City

RESPONSIBILITIES 工作職責(zé)

To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

To perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

To proactive cross sell card to walk in customers when branch sales are engaged with other customers

To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

Be responsible to deliver the latest card program details and other product information to the branch

Be responsible to do all application tracking and reporting

Be responsible for all card related administrative tasks compliance control activities

To perform tasks requested by supervisor or branch manager

向顧客提供高級(jí)別的服務(wù)，回答顧客關(guān)于信用卡申請(qǐng)，使用和賬戶維持等方面的咨詢

檢查客戶申請(qǐng)表是否完整，查驗(yàn)客戶信息是否準(zhǔn)確，并與信用卡中心/內(nèi)部各部門密切聯(lián)系，跟進(jìn)申請(qǐng)的處理

執(zhí)行用卡服務(wù)角色，為顧客在用卡，賬戶維持，還款及其他相關(guān)要求方面提供協(xié)助

和其他本行相關(guān)業(yè)務(wù)一起，向潛在客戶積極主動(dòng)的交叉銷售信用卡

與現(xiàn)金主任和信用卡管理經(jīng)理共同處理顧客即時(shí)發(fā)卡的要求，并且全程跟進(jìn)信用卡中心，直至信用卡完成并交付給顧客

負(fù)責(zé)向分行分享最新的信用卡項(xiàng)目情況以及其他相關(guān)產(chǎn)品信息

負(fù)責(zé)全部的申請(qǐng)追蹤以及報(bào)告

負(fù)責(zé)所有和信用卡相關(guān)的行政類事務(wù)以及合規(guī)控制

完成分行行長(zhǎng)或直接主管分配的其他任務(wù)

KEY REQUIREMENTS 任職要求

High Integrity

University graduate with 2-3 years' work experience in banking or customer service field.

Knowledge of branch functions and operations, security and control policies and procedures preferable

Able to work under pressure

Detail oriented, independent and proactive worker

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative

Fluent in both oral and written English

Good PC skills especially MS Excel and MS Word

高度誠(chéng)信正直

本科學(xué)歷,二至三年銀行或客戶服務(wù)領(lǐng)域工作經(jīng)驗(yàn)

了解分行運(yùn)作，安全以及控制政策及程序者優(yōu)先

較強(qiáng)的抗壓能力

認(rèn)真仔細(xì)，獨(dú)立工作，積極主動(dòng)

優(yōu)秀的人際交往和溝通能力

具有銷售和客戶導(dǎo)向，熱情開朗

流利的英文說寫能力

良好的電腦操作能力，尤其熟悉微軟數(shù)據(jù)和文字處理工具

Citigold Relationship Manager個(gè)人銀行理財(cái)經(jīng)理

Work Location：Guiyang City

RESPONSIBILITIES:

To outsource and develop affluent market prospects through different channels

To proactively sell and cross-sell consumer banking products and services to targeted customer to meet their financial needs

To achieve the pre-set sales and service goal under increasing customer demand and keen market competition

To establish, maintain and manage good relationship with customers and deliver highest level of service

To strictly abide by the requirements of compliance and internal control on sales activities

通過各種渠道發(fā)展市場(chǎng)

根據(jù)不同客戶的理財(cái)需求，交叉銷售各種銀行產(chǎn)品和提供服務(wù)

在客戶要求增多以及市場(chǎng)競(jìng)爭(zhēng)激烈的環(huán)境下完成既定的銷售與服務(wù)目標(biāo)

建立,保持和管理良好的客戶關(guān)系,提供高水準(zhǔn)的服務(wù)

嚴(yán)格地遵守公司對(duì)于銷售活動(dòng)的規(guī)定和要求

KEY REQUIREMENTS

High Integrity

University graduate with minimum 4 years working experience in banking, sales and client service.

In-depth knowledge of the enlisted products and services and the related branch operations and procedures, system and technology

Goal oriented and able to work under pressure

Good service attitude and strong sales-driven

Good interpersonal communication and telesales skills

Comprehensive knowledge of compliance and security policies and procedures

Knowledge on financial market and economic trend

高度誠(chéng)信正直

本科學(xué)歷,四年以上的銀行,銷售以及客戶服務(wù)方面的工作經(jīng)驗(yàn)

熟悉銀行產(chǎn)品和服務(wù)內(nèi)容，了解分行銷售的流程和系統(tǒng)等等

目標(biāo)導(dǎo)向,能夠在壓力下完成工作

良好的服務(wù)態(tài)度以及積極的進(jìn)取心

好的人際關(guān)系,溝通能力,以及電話銷售能力

熟悉并遵守各項(xiàng)公司規(guī)定與流程

投遞簡(jiǎn)歷

對(duì)以上職位有興趣者，可以通過以下方式投遞簡(jiǎn)歷：

1.本網(wǎng)站直接投遞；

2.發(fā)送電子郵件至 hr.guiyang@citi.com；

更多信息請(qǐng)查看貴州省銀行招聘考試網(wǎng)